Problem Resolution Day - Iowa Taxpayer Advocate Service

On May 3, 2017, the Iowa Taxpayer Advocate Service (TAS) is hosting a problem resolution day at its office in the Neal Smith Federal Building in Des Moines, Iowa (210 Walnut Street, Room 483).

If a practitioner has already attempted to resolve an issue with the IRS, but has been unsuccessful, then the practitioner may bring one case that meets specific criteria.

 

Agenda: 

If a practitioner has already attempted to resolve an issue with the IRS, but has been unsuccessful, then the practitioner may bring one case that meets at least one of the following criteria:

  • Economic Burden. Economic burden cases are those involving a financial difficulty to the taxpayer: an IRS action or inaction has caused or will cause negative financial consequences or have a long-term adverse impact on the taxpayer.
    • Criteria 1: The taxpayer is experiencing economic harm or is about to suffer economic harm.
    • Criteria 2: The taxpayer is facing an immediate threat of adverse action.
    • Criteria 3: The taxpayer will incur significant costs if relief is not granted (including fees for professional representation).
    • Criteria 4: The taxpayer will suffer irreparable injury or long-term adverse impact if relief is not granted.
  • Systemic Burden. Systemic burden cases are those in which an IRS process, system, or procedure has failed to operate as intended, and as a result the IRS has failed to timely respond to or resolve a taxpayer issue.
    • Criteria 5: The taxpayer has experienced a delay of more than 30 days to resolve a tax account problem.
    • Criteria 6: The taxpayer has not received a response or resolution to the problem or inquiry by the date promised.
    • Criteria 7: A system or procedure has either failed to operate as intended, or failed to resolve the taxpayer’s problem or dispute within the IRS.
  • Best Interest of the Taxpayer. TAS acceptance of these cases will help ensure that taxpayers receive fair and equitable treatment and that their rights as taxpayers are protected.
    • Criteria 8: The manner in which the tax laws are being administered raises considerations of equity, or has impaired or will impair the taxpayer’s rights. 

TAS will have 14 appointments available, which will begin at 8:00am. To make an appointment, please call the main TAS number, which is 515-564-6888. Because of call volume, if you receive the TAS voicemail, then leave a message and someone will return your call. TAS will schedule appointments on a first come basis. TAS is hoping to offer this same opportunity in June in Cedar Rapids and Council Bluffs. Details about the Cedar Rapids and Council Bluffs opportunities will be provided as soon as such locations are scheduled.

Date and Time: 
Wednesday, May 3, 2017 - 1:15pm
Location: 
Des Moines, Iowa