I purchased a subscription but I have not received a login link. What should I do?
First, make sure to check your Junk email box in case the email is there. If not, forward your Notification of Payment email that you received to websupport@iastate.edu and we will work with you to get you logged in.
How do I log in?
Log in using the password you created when you first created your Taxplace or Estate Planning account.
After your initial login, you will log in each time at https://www.calt.iastate.edu/user/login
If you don't remember the original password you set, see "How do I reset my password?" below.
First-time logging in:
After purchasing your subscription, you will receive an email with a one-time login link. Once you click it, you must set a password, or you will not be able to log in when you return.
I have an ISU NetID. Should I log in with that?
If you have an account using your ISU email address, you must log in using the Single Sign-On (SSO) option with your Net-ID. You can do this on the login page at https://www.calt.iastate.edu/user/login using the link in the blue box:
My original login link expired. What now?
If the one-time login link from your initial email has expired, follow the directions for resetting your password to get a new one-time login link.
How do I reset my password?
- Navigate to https://www.calt.iastate.edu/user/password
Enter your email address into the form field, and click the green Submit button.
This will send you an email with a new one-time login link. Click the link.
When you land on the Reset password page, click the green Log in button.
Very important: Fill in your new password and click save.
- You will now be able to log in anytime at https://www.calt.iastate.edu/user/login